I am also in the same boat been this way since 11/08/21 the $450 bungie diary survey was the last email I have received. Originally thought it was spam and clicked the block all communication at the bottom of the email only to realize it was legit after talking to some clan mates. I went to my bungie account re opted In for all communications because apparently the link reset those along with some mysterious database they have not been able to fix? Would love for this to get resolved some day I have thousands of hours in this game. Also if support ever reads this someday I still have the email and would be glad to work with someone to try to help shed some light on these issues.