This Week At Bungie – 09/21/2017

Tim Williams: Each of the factions of the Tower is having a rally to collect resources for its cause. They’re recruiting Guardians to gather supplies for their faction and destroy enemy resources. They’ll offer a suite of rewards to help the Guardians rise up against any enemy threats. As an incentive, each faction has set aside a powerful weapon to entice players to choose their side. The faction whose Guardians collect the most faction packages will be declared the winner. The winning faction will offer the weapon to everyone, but all who pledged loyalty will receive it with a huge discount as repayment for their contributions to their faction’s cause.

Steve: So far, over 100 ,000 seekers have been guided through the Nightfall strike. Throughout those games, over 90% of Nightfall attempts have resulted in completion.  Even when the activity is hard, Guardians fight it out to the end.  You’re an amazing community and we love hearing stories about players meeting their new clan through Guided Games. 

Steve: Even if you’re unable to speak over a mic, being able to listen in on chat can make a huge difference in your team’s success. Nightfalls and raids are pinnacle content, designed and tuned so that communication between players is essential to success. Guides and seekers are not forced to join the same chat channel after they land in the pre-game lobby, but are strongly encouraged to do so before the fireteam leader starts the guided game. If you use in-game chat you should already all be in a chat channel together. Guides, if you’re in a PSN or Xbox party, be sure to invite your seeker to chat. 

Steve: Yes, even though the UI tooltip doesn’t mention the milestone, it will advance when you finish the Guided Game version of the activity. 

Steve: We review all reports on clan identity information and take action on objectionable clans.  If you come across a clan with an offensive name, mission statement, or motto, file a report and we’ll take a look. If you’re at the front of the queue for Guided Games, we’ll hold your spot in line until you’re done with your report. 

If a clan doesn’t lead a good Guided Game, their Oathkeeper score will go down. To get credit for a good Guided Game it must either finish successfully, last as long as the activity or Guardian Oath, or end with an agreement to disband. When you get to the front of the guided game seeker queue, make sure to check out a clans Oathkeeper score before selecting them for the activity you’re about to start.

Steve: We don’t give a Clan an Oathkeeper score until they’ve run at least four Guided Games of an activity. You can skip them or choose to trust a clan who has just begun to host Guided Games. 

Steve: We want you to be able to select a clan you want to play with. When a seeker gets to the front of the line, we show you a clan with which you have a good internet connection. If you say no to that clan, you’ll go right back to the front of the line where you will match with a new clan soon. Find one that looks good to you before clicking “accept”.

Destiny 2 Update 1.0 .3: Server Maintenance and Downtime

Destiny 2 will be taken offline on Monday September 25 for server maintenance. Players will be required to download and install Destiny 2 Update 1.0.3 upon maintenance completion.

6 AM PDT (2 PM UTC): Players will no longer be able to sign in to Destiny 2.

7 AM PDT (3 PM UTC): All online players will be removed from Destiny

12 PM PDT (10 PM UTC): Expected maintenance conclusion, Destiny 2 Update 1.0.3 available.

For steps on how to install a Destiny 2 Update, please see the Installing and Updating Destiny Guide. Stay tuned to @BungieHelp for all announcements regarding upcoming server maintenance, status, and downtime.

Destiny 2 Known Issues:

The following issues have been confirmed, and are actively being investigated by appropriate teams:

• Trials of the Nine was not disabled properly at this week’s ritual reset. Moving forward, players should expect this activity to be available each Friday at 10 AM PDT through Tuesday at 2 AM PDT.
  
• The quest step “His Highness’s Seal” is not properly incrementing when players acquire Emperor Seals.
  
• Occasionally, objects aren’t properly spawning within the Exodus Crash Nightfall strike. Players may need to relaunch the activity for objectives to properly spawn. 
  
• Public event completions are not properly granting Clan XP upon completion.
  
• Clan Engrams are not being rewarded to some qualifying players. NOTE: If a player leaves a clan and joins a new clan mid-week, they will not be able to earn further Clan Engrams until the following weekly reset.
  
• If a player creates a new character after an alternate character has earned a raid key on a given week, the key will be erroneously removed from character Inventory. NOTE: Raid keys are removed, by design, with each weekly ritual reset.
  

Eververse: Query Failed

We have recently identified and are working with our partners to address issues that are causing some players to encounter delays in receiving their purchased Silver due to “Silver Sync Pending” or “Query Failed” errors.

If a Silver purchase has been made but has not yet appeared in-game, players may need to follow the below troubleshooting steps. 

• Fully close the Destiny game application
  
• Clear the console cache 
  
• Relaunch Destiny
  
• Select any character
  
• Silver should be credited directly to your inventory.
  

Players may also need to review the platform purchase to ensure that the Silver bundle purchased was for the correct Destiny release and Destiny account. If issues receiving or purchasing silver continue, please submit an Eververse Contact Form through help.bungie.net.