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1/9/2024 9:13:42 PM
2

Unable to preview shaders on armour ornaments in the shop. Refunds.

Hello, I recently made a purchase of the PHENOTYPE PLASTICITY HUNTER BUNDLE armour ornament set from the Undying season. I found this set of ornaments quite lovely, but before buying it I couldn't see how the armour would look in a certain shader. I bought it, but when I started to try different shaders I noticed that the colour of the stripes and the "reactor" in the breastplate does not change (remains the same white as Vex milk). Unfortunately, I did not really like this situation. Now I would like to go straight to the main thing: 1) Is there an option to return an item if I have unpacked it and the silver has already been deducted from my account? Yes, I understand that there is an option to refund an item before opening it, but again, I had absolutely zero chance of knowing what the armour would look like with a certain shader. It would be great if you could help with this problem if possible. The item was purchased literally about 10-20 minutes ago. 2) This is not a question, but a suggestion. It would be great if in the game added the ability to make a preview of armour in a particular shader, otherwise, unfortunately, one has to make a purchase blindly. Please consider this idea. Thank you for your time!

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  • I understand. Thank you for your reply. To be honest, it's quite strange that when buying a product, the customer doesn't have the opportunity to see how it will look in certain colours. It's like buying a product without opening the packaging.

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  • Items that have been bought from Eververse using Silver can only be refunded by returning the package. Once the package has been opened, and the item(s) (the ornaments in this case) have been obtained there's no returning them. As for your feedback, it's a good suggestion. I would recommend posting in the Destiny 2 / Feedback section about that feature request.

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