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11/30/2020 3:22:19 AM
1
Paid, but can't play!?
I paid for Beyond Light (on the XBox) and it won't let me play. At the Director, Destinations I go to the Beyond Light logo, then click it, but then it says "upgrade to deluxe ...." and the only option I get is "get it now." Which makes me buy more. What, I can't play it without the most expensive version?! When I go into the XBox Store, it says its owned ... along with every other version. So what's up with this? Am I missing something (not doing something)?
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Have you visited Europa and started the Beyond Light campaign? This is different from clicking the logo for the expansion; if you are not able to continue the campaign after the first mission, the [url=https://www.bungie.net/en/Explore/Detail/News/49833]TWAB for 11/12/2020[/url] includes steps users can take to correct issues when attempting to access DLC content: [quote][b]BEYOND LIGHT LICENSES AND SEASON PASSES[/b] Many players have reported to us that they purchased Beyond Light but don’t have the Season Pass and can’t access the campaign after the first mission. Season Passes aren’t included in the Standard Edition of Beyond Light, so players who purchased this edition will have to purchase the Season Pass in the game. Additionally, Season Passes can’t be shared between accounts. For those sharing the expansion on console, the main console has to download Beyond Light first before the second console can access that content. For platform-specific players: [b]XBOX[/b] [u]Players should look at their order history to confirm that their transaction of Beyond Light was successful. If it wasn’t, they should contact Xbox Support for assistance. [/u] For players who purchased Beyond Light successfully but still can’t access the expansion, they may need to manually reinstall all add-ons: Highlight Destiny 2 - Press the Menu button, - Select "Manage game and add-ons" - Press the Menu button, - Select "Manage installation" - Manually reinstall all add-ons Please note that the Game Pass version of Beyond Light doesn’t include a Season Pass. [b]PLAYSTATION[/b] Players who purchased Beyond Light but can’t access the expansion should restore their Destiny licenses. If players still experience issues, they should contact PlayStation Support to verify their purchase. [b]STEAM[/b] Players on Steam should go to their “Library,” right-click on Destiny 2, click “Properties,” click the “DLC” tab, and make sure that Beyond Light and all appropriate DLC is installed. If Beyond Light isn’t listed, players need to purchase Beyond Light or contact Steam Support. [/quote]
