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5/26/2020 4:36:17 PM
4
Hi there,
Thanks for reaching out. You will need to be able to verify ownership of all linked accounts prior to being able to disable Cross Save.
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that is, I need to confirm Steam and ps4? I need to disable only ps4. In Steam, I recently made a purchase of silver.
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Thanks for the information. Please follow this link and fill out our Cross Save contact form at the bottom of the page. https://www.bungie.net/en/Help/Troubleshoot?oid=48099
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did everything as instructed. nothing came of it. can you disable my cross4s ps4 by yourself?
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Filling out the form sends your request to a queue, with all of the other forms sent by other users. Bungie staff will review your request when it comes up in the queue, which could take a few days, depending on the number of tickets ahead of yours. These forms are only dealt with during regular business hours (9am to 5pm Pacific, Monday to Friday). Please be patient, and allow the staff time to actually receive and review your request.
