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4/15/2026 6:13:52 AM
1
SMS Verification issue
Can I get assistance sms verification. I tried verifying my number for iron banner, I get the SMS but it keeps on saying "we encountered an error". I tried multiple times and it still gives me the same problem
English
#Help
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Edytowany przez użytkownika BNGHelp10: 4/15/2026 12:54:45 PMHi! Thank you for reaching out. I'm sorry to hear you're unable to complete the SMS Verification process. We are aware of issues involving SMS Verification and are currently investigating on our end. In the meantime, here are some things you can still try on your side to attempt to resolve this: [quote][b]1.[/b] Use a different browser/device and a clean session. [b]2.[/b] Open an incognito/private window. [b]3.[/b] Temporarily disable ad-blockers / script blockers for bungie.net. [b]4.[/b] Try from a different browser (Chrome / Edge / Firefox / Safari) or your phone’s browser over mobile data. [b]5.[/b] Double-check the phone number entered.[/quote] Please also make sure you are using a normal mobile number from a carrier, and not a VoIP/online SMS service, as those often fail validation even though they can receive texts. Here's our [url=https://help.bungie.net/hc/en-us/articles/360054873751-SMS-Validation]SMS Validation Guide[/url] as well that you can review for more information and help with your SMS Verification.
