Hi there, Thanks for reaching out. If you incurred a ban like you say, then the way to contact our Security team about it is through the Appeal Ban or Restriction [url=https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction?_ga=2.188461352.1899742874.1733155105-1420294048.1731346808]Contact Form[/url]. Ban appeals are not conducted on the forums. Concerning the connection loss, if you haven't yet done so, you may wish to perform some [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting[/url]. This troubleshooting often prevents connection issues such as that which you encountered. If, however, you encounter frequent connection issues, then please let us know whether any error codes present when they occur, and we'll review.