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5/20/2024 9:46:28 AM
2
I got banned for no reason - Support not answering
Dear Destiny community,
I have been a supporter since Destiny 1 got released, and I have invested a lot of love and passion into Destiny 2. (also money) I don't think I ever did something slightly bad or irresponsible that could've banned me, but I believe the reason I was completely banned without any caution or warning is that I had a poor network connection. My connection wasn't even that bad.
I only got error codes before that. But It didn't tell me that it was a warning and I could get permanently banned for this. Not even a month ago we got into a contract with a new internet provider and it turned out that their quality is really bad which caused me to lagg in games a lot. Even my download rate goes down to 1MB to 12 every once in a while.
When I had the internet provider before nothing ever happened connection wise. And I never got into any restriciton in generaly while playing Destiny.
Do you have any clue what to do? Since the support didn't answer my ticket for about 2 weeks. And I still got no reason why I got banned for.
Kind regards,
Enoo-o3o
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1 RispondiHi there! The Bungie forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. Please review the ban or restriction appeal contact form [b][url=https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction]found here.[/url][/b] [b][i]Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned.[/i][/b] For more information on Bungie's policy regarding bans and restrictions, please review the policy [b][url=https://help.bungie.net/hc/en-us/articles/360049517431]found here.[/url][/b]
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2 Risposte[quote]but I believe the reason I was completely banned without any caution or warning is that I had a poor network connection. My connection wasn't even that bad.[/quote] Are you banned or restricted? if you're able to sign into D2 but not launch into crucible then its not a ban. Bans haven't been issued for connection issues in years, you get escalating restrictions from PvP/Gambit for that. They also don't warn people before a permanent ban is issued When it comes to ban appeals, you wont be told the reason why without going down the legal route and Bungie rarely reply to tickets unless a ban has been lifted or they need more information from you. They also seem to leave tickets open a lot. If you are banned and they don't lift it within 4-6 weeks (rough estimate) then they've likely already seen it and denied the appeal
