SO, I didn't realize I could get my gear from my ps4 character's so I've spent all night trying to link my steam account so I can transfer the Items and I've had no luck. I stopped playing a lil bit after shadow keep, I don't know if my account has been inactive for too long or something, but I can't play the game till I get my stuff. i also have changed my name and tried unlinking and relinking accounts but nothing hopefully it gets fixed soon.
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cross save doesn't transfer anything. it allows 1 set of characters to be played across all linked platforms.