Someone hacked into my account months ago and deleted all three characters and every legendary I had. Over 1500+ hours of grinding went to waste, tried to email them, contact them via twitter and on the forums and got no response. I atleast wanted the people who I was 100% positive it was and they never bothered to reply. Hope they get ur account back.

I can vouch for her. It was around our second game witch we came off on a loss and said well do another one and then we face a cheater with aim hacks and what seemed to be wall hacks as well. But we still beat the cheaters. Please Bungie or someone please help my Friend be able to play the game that has taken up the last 6 1/2 years of our lives.

[quote]Dear Bungie. I was banned Tuesday morning around 7am EST. I believe I was wrongfully banned. I was on Steam in the competitive playlist me and my team did go against some people who modded on the enemy team and we won I even used your in-game report system. Why did I get banned though. I tried to appeal it in your system you have and I got no response back in a email. The account that got banned was my Xbox account that has cross save enabled to my PSN and Steam accounts. Because of this I can no longer play on PSN and on Steam and you system will not let me unlink my PSN and Steam accounts from cross save due to the Xbox account having a ban/restriction on it. The ban/restriction is for 182498 days for my Xbox account.[/quote] -_- The process for BANS and RESTRICTIONS involve reports coming in from players or their flag system towards an individual. The person at Bungie HQ reviews it. And they decide if it was warranted or not. Intentionally or not your account broke the rules. Ignorance doesn't exempt you from them. Your account is done. If you pray hard enough maybe just maybe the person that runs the BNGSecurity account will care enough to give you an extremely vague reason as to why a punishment was issued. The chances of that happening are slim to none. Here's some examples of the other 380+ people who "did nothing wrong" that the BNGSecurity account replied to. https://www.bungie.net/en/Profile/BungieActivity/254/21102603/BNGSecurity [EDIT] Recently they have added a form to appeal a BAN or RESTRICTION. (SUSPENSIONS are not included.) https://www.bungie.net/en/Help/Article/11929 But know that the chances of it actually getting reversed are MINISCULE. They have ABSOLUTELY NO obligations to reply to this post or your appeal form.