You can just... delete the character and remake them. They'll be 750 light and the only thing you'll have to do over again is the shadowkeep campaign. Give them all your old gear and voila. Granted being able to freely customize a character again sounds less complicated than this but it's all I can suggest.
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Sounds like a waste of time, when they could literally just add a vendor to the tower and farm where a Player can adjust their characters appearance
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It's almost like you stopped reading my comment before finishing.
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I read it, I’m just explaining the obvious reason why people don’t just remake their characters. There is literally no good opposing argument or reasonable devils advocate
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Counter productive much. You might want to but ppl don't want to back track and get back just to re-customize their characters. Who has time for that.