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10/23/2019 4:00:41 AM
1
Cross Save Error with Steam Account
I have gone through the process of linking my xbox, battle.net, and steam accounts for cross save, however, now that I got my pc back from being fixed I realized that the Steam account I linked is an old profile that I cannot remember the password to and is linked to an old email address that has been completely deactivated, leaving me with absolutely no way to play my current account on pc. I have a new Steam account that I have purchased Shadowkeep on, but the issue I have is there does not seem to be any way to change the Steam account after the initial link of the accounts.
Does anyone have a solution to this problem?
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In order to unlink an account from your Bungie profile, you must be able to authenticate it. You can unlink accounts by going to your profile settings, under accounts & linking. If you are unable to authenticate that old Steam account, you will not be able to unlink it. Your only option then, would be to create a new Bungie profile, and move your active accounts to that new profile.
