I posted about this before and got no help what so ever. My account HAD a negative balance for some reason, I buy silver to clear up this negative balance bringing my silver to +100. For some reason it still says I have a negative balance when I try to authenticate my Xbox account, yet it clearly shows I have +100. I've tried different browsers, incognito mode, etc and nothing is working.
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#Help
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Editado por ElEliteSeyd: 8/27/2019 8:27:25 PMBump. Can we get an update on the situation? I see a few post of Bungie telling people the way to fix the issue is to purchase silver but that doesn't resolve anything. [u]What [b][i]doesn't[/i][/b] work:[/u] Logging out from all devices/browsers Using an incognito browser/window [b]BUYING SILVER TO BRING YOUR ACCOUNT INTO THE POSITIVES[/b]
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Appreciate you posting about this issue. We're aware that this is occurring and we're currently investigating.
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I swear Bungie is just punishing people who buy Silver. :(