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6/19/2019 5:03:19 PM
2

BUG REPORT

i just wanted to inform you that there seems to be a bug which makes the game crash, the game window "disappears", sound continues playing and the caracter stays in game. to fix it it it necessary to force stop the application and the launcher with the task manager and then restart it. This is really annoying and it happens around twice a week whithout any specific reason. I had it during gambit and Raids. (my PC does not struggle running destiny 2 and my connection is quite good so i dont think that the problem is on my side) while I`m at it, there seems to be a problem saving settings for the autohide of the textchat, it keeps reseting itself. And if there is a easier way to report bugs, make it more obvious pls

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  • Hi there. Thanks for reporting your issue to us. The next time the game crashes, could you link me to your DxDiag? To find this information: [quote]• Press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag” without quotation marks. • Click on “Save all information”. • Copy the text and use a text dump website (i.e. [url=http://pastebin.com]PasteBin.com[/url] or [url=http://dumptxt.com]DumpTxt.com[/url]) to paste the information. Please don't use Google Drive. • Create a link and post it here.[/quote]

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  • the fact that this is not widely reported would indicate it's an isolated issue. i would start by checking what background applications are running that might interrupt other applications that are already running by checking for updates or something like that.

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