Hello.
Me and my brother both redeemed destiny 2 for free on PC a few days ago.
My brother since then has successfully installed and played the game and is now considering purchasing the forsaken DLC. However when I log into my battle.net profile and try to launch the game I can't play it and the error code saxophone shows up. Can somebody please help me find a solution to this problem?
Thanks in advance Fred.
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Hello, and thank you for your report. You're launching the game from the Battle.net app, correct? Players may encounter [url=https://www.bungie.net/en/Help/Article/46139]SAXOPHONE[/url] errors on PC when Blizzard services are unable to authenticate a player’s purchase or login when they launch Destiny 2. View our [url=https://www.bungie.net/en/Help/Article/46139]SAXOPHONE[/url] article for more information. Additionally, some players have reported that creating a new Windows profile has helped with this issue. You may want to follow these steps to refresh your game license: [quote] (1) Close the Battle.net app. (2) Via a web browser; change your battle.net password (3) Restart Destiny 2 via the Battle.net app [/quote]