I preordered and purchased the Destiny 2 PS4 Pro bundle pack. I redeemed all my codes through PSN Store and received everything but the Cold Heart. I am level 20 and have beaten the campaign, but the Gun Smith is refusing to give me the weapon. I have contacted PlayStation and Game Stop, but they referred me to Bungie. Obviously I cannot contact Bungie because they don't have customer support or a number I can call. Is anyone else having this issue? How do I get my weapon? Who do I contact? All I want is my Cold Heart