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10/1/2015 4:06:52 AM
3
Bungie help! Details of situation inside!
I was out today and came back to find 2 of my characters deleted and all important items also deleted. I am assuming I pissed my family member off and they went behind my back and removed my stuff like a total...yeah. Bungie, can you do a couple things for me? Please get me my hard earned stuff back and also give me a time of deletion on these items. I want to know the time frame so I can clearly call this out. Please save me! I have read several articles, saying you can't help and I don't want random posting leading me to that article. I was half hacked here, one of multiple xbox ones in the house, and this deletion was not done by me.
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2 RespuestasHi Sabrac, As mentioned, Bungie does not provide services to restore in game content with Destiny. If the manual deletion was not done by you, I would suggest to take precautionary steps to lock down your Xbox Live Account. All your game data (for every game you've played on Xbox Live) is associated with that account. Here is a guide to get you setup with an account lock on your platform account : [url]https://www.bungie.net/7_How-can-I-keep-my-account-safe/en/Help/Article/12718[/url] And here is Bungie's official word on deleted characters: [url]https://www.bungie.net/7_My-Destiny-character-is-gone-from-the-character-se/en/Help/Article/12240[/url]
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They do not restore character for any reason. Hacked or not. Account security is on the user, not Bungie. It's not a "random post", it's Bungie's policy. https://www.bungie.net/7_I-accidentally-dismantledscrapped-an-item-I-wanted/en/Help/Article/12211
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1 RespuestaI just want a report from Bungie saying when and how my stuff disappeared. If that minor patch they hotfixed did it, then I want to know. If I was manually deleted from someone here, I want an official report. Please respond!
