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6/13/2025 5:26:51 AM
3
Steam Account Stolen and Steam Disabled the Account
I have tried finding a way to submit a ticket or something on here but no luck.
Essentially my steam account was hacked, the hacker then attempted to sell the steam account. Which caused Steam to Disable the account. Since buying and selling accounts is against their TOS.
They have only stated that they can refund me my money but would need to create a new Steam account.
I want to relink my account to the new steam account or at the very least enable cross save to play on my playstation. I can login to start cross save but cant login to the Steam to authenticate it.
I am on the account on the bungie site, and all that but no way of playing my characters.
Over 10k in Destiny hours, I purchased the collectors Edge of Fate, been a D1 beta player and was a partner Twitch Streamer for Destiny 2. Yet at this point, I think I might have just lost everything.
I think my 10k hours account and all the years of support, its done.
I am praying someone from support can help me. This isnt my fault, Steam says its Bungie's problem and they are responsible.
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Hello there[url=https://tuxydoh.com/images/hi.gif],[/url] Unfortunately, there are a few issues that impact your requests. Starting with account data, such as characters and progress are permanently bound to the platform account that was used to create them. It appears your characters are bound to your Steam account, meaning that only that Steam account could access that progress. It cannot be moved to another Steam account. Cross save would only enable you to play those characters on other platforms, unfortunately activating cross save requires being able to login to all linked accounts which would require them to be all active, enabled, and not banned accounts. In summary, since Steam deactivated the account access to those characters and progression is not possible unless they restore the account.
