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Edited by Scopeman: 9/21/2015 1:34:50 PM
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Destiny Taken King Fraud on XBox 360

The Usage Restrictions in the Terms of Sale for the Destiny Taken King expansion in the Xbox 360 Stores [u]explicitly and definitively calls out[/u] the fact that "[b]Access to this item will also be granted to all users on this first console[/b]." See attached JPEG. After over a year of Bungie nickel and dime tactics (I was in the Destiny beta) I actually looked for that language as part of the value of the purchase because I had to choose between the digital download and buying a disc - and I was planning to get an Xbox one when Halo 5 came out, so I wanted to avoid the physical media for TTK. Imagine my amazement (actually, not really too surprised) to find Bungie engaged in what appears to be an illegal bait and switch against an entire group of uses (soon to be called a "class" when the court paperwork is filed, surely) - they are denying this basic element of the terms and conditions and requiring individual downloads by each user. Bungie - I can assure you that my kids are not each going to DL your expansion pack for $40 each - if it comes to that I have told them they have a collective $120 budget to go buy new games from any other Game Studio, my treat. So Bungie, how about an official response? You do not have to tell us when you are fixing it, but every second that goes by without an answer stating that you WILL fix this makes it look more and more like a deliberate act of attempted fraud against a specific class of users that will eventually require legal action. UPDATE 9/17 1900HRS During the course of the day I have been repeatedly sent this link to the Official Statement From Bungie on this: https://www.bungie.net/en/Forum/Post/153801968/0/0/1 In that posting Bungie says: [quote]"As a general rule, players will only be able to access the content that they own the license for. Features like “Gameshare” are not supported by Bungie. This is subject to Platform policy." [/quote] The important part of that: [quote][b]This is subject to Platform policy[/b][/quote] Bungie knows damn well that Platform policy on the XBox 360 is that the games installed on the primary system can be played by all accounts on that box; that is why Microsoft has that policy expressly called out in the Usage Conditions at the point of sale. So [b]**why won't Bungie admit that they need to honor this policy and the clearly stated conditions at time of purchase**[/b]? It is not rational that they would sit silent like this if they didn't have something sneaky up their sleeves. Keep up the pressure guys. Bump the threads, tweet to their staff, copy tech media outlets on your posts. I know Engadget is already asking questions about this issue. The more visibility the more we prevent Bungie from doing the wrong thing. UPDATE 9/20 1800HRS I have my $43 refund from Microsoft (taxes incl.) They said that the TTK DLC is in violation of Platform Policy and they refunded my payment. I'm hoping that Emma's they take it from Bungie's and don't just eat the cost. I got the refund as a credit; I'll be spending it on something OTHER than Bungie OR Activision products. UPDATE 9/21 0800HRS I've been asked "how did you convince them to give you a refund?". The answer is simple: when I was at the Microsoft store in Austin, TX I explained that I was going to challenge the charge on my credit card and that a print out of the Usage Conditions screen capture (see URL in my original post) would be all that was needed to challenge the charge - and they just gave me credit on the spot to avoid the VISA charge-back. If you do challenge the charge, and you succeed, it is not unclear what happens to the TTK DLC content. In the 48hrs since I got my credit it has not disappeared from my console and remains playable by the primary account only (unless you use the dual controller hack). LETS GET MORE MEDIA INVOLVED: TIP LINE http://www.engadget.com/about/tips/ GAMES REVIEWER / EDITOR http://www.cnet.com/profiles/jbakalar/ Anyone have other contact info for other game reviewers or game review website tip lines, or for any people in gaming media who can bring attention to this? If yes, please reply with the contact info. We should all share our story with these folks. They WILL pay attention to 100s of inbound complaints.
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  • So is this dead?

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    • I've been updating this topic over here as well: https://www.bungie.net/en/Forum/Post/155969690/0/0

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    • Bump because this is ridiculous and needs more attention, it's hard to properly express the disappointment I have in Bungie about this mess.

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    • LOL, good thing you are bailing now, because if you had bought an XB1 you would have to buy everything again, and I wouldn't even want to see how upset that would make you.

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    • Bump. Still having this problem 2 weeks after launch but don't worry, they nerfed the Black Spindle in a day. Priorities!

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    • BUNGIE ADDRESS THIS

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    • Bump

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    • Bump

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    • I'm disappointed in Bungie.... This isn't right

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    • Come ON Bungie, at least give us some kind of response or reason why you're not giving us the same content as everybody else.

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    • Edited by mutt789: 9/21/2015 1:19:12 AM
      Bump. What is Bungie's official response to this?

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    • i was wondering if this is also affecting the Xbox one versions as i just got one but haven't yet bought TTK, i have 3 bros so this could really affect whether i choose to by or not

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    • We have the same problem but they are only interested in successful logins, raiders and xbox one players. I have repeatedly tried to get their attention... as it IS a problem their end NOT xbox live . Considering at least Xbox support replied when I tweeted them... BUNGIE have yet to do so. I have played since beta... I mean come on... patience is wearing thin here and I am looking at solicitors to put a formal complaint considering it's a breach of THEIR privacy and terms of conditions.

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    • They've messed up big time. Don't waste too much of your time dwelling on it, though, TTK, at $40 is a complete rip off. To cut a long story short, get a refund. It's total crap.

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    • Edited by DJ Decibels: 9/19/2015 3:34:44 PM
      I purchased Destiny for $79.99 DDL then had to pay $30 each for The dark below and House of wolves. Now that The taken king is out they don't allow for just TTK update. They want me to pay another $80 for the full download with everything or $100 for the collectors edition.... THIS IS FKN BS!!! You can't talk to anyone on the phone about it, just have to sit patient and wait for someone to read a post. Worst customer service ever

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      • tut tut tut bungie thier hoping this dies down i have everything on ttk now with the workaround lvl 404 light level 290 but as of now i will never buy anymore bungie stuff all ready removed the crap off my xbox and wont be dl it again im not done though i will keep checking the forums i will join the legal actions soon as it appears you have turned into konami and will have your day when your forced to face your exfans

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      • Man, what the hell happened to Bungie. It's absolutely disgusting.

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      • Everyone needs to do this, money talks and when bungie see profits taking a hit they'll change. Sad note is while there are actually muppets out there buying 3/4 copies of TTK for the same console then why would they change?

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      • [b]Got my TTK refunded by Microsoft with no questions asked.[/b] I have submitted a refund request to your financial institution for the purchase price of the item. Your financial institution will receive the request from Microsoft within the next 72 hours, but the time it takes to reflect on your credit card statement will depend on your financial institution. You can check the refund on billing.microsoft.com and I have this concern documented with case number: ********** for reference purposes.

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        • bump

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        • Bump

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        • Edited by CEOofFemboy: 9/17/2015 4:18:57 PM
          1 Turn off Xbox then back on 2 With controller 1 sign into account that has game 3 With controller 2 sign into account that does not have game 4 With controller 2 go into Destiny and it should work I've never had any onr say it didn't work and you won't believe the comments

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          • Bump

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          • Sorry to hear this is an issue. Haven't had the same issue with mine so I'm thinking it's just a bug of some kind that needs fixing.

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          • minecraft is the same way, one of my kids has to sign the other one in just to be able to play the game on the same system...

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            • Ahem, this is not a Bungie issue. The issue tails from a bug with the licenses on The platform this is not a Bungie issue therefore asking for an official Bungie response is like asking the president why your donut came without sprinkles when you asked for sprinkles. Contact Microsoft/Sony support and tell them you are having issues with a license transfer and they'll do everything in their power to help you get everything up and running. Sorry to burst your bubble about this whole "Bungie is filled with money grabbing dicks" but this isn't their issue they only make the game, Microsoft then purchases a License which is then ordered to you to play unless ToS are violated and in which case they can strip from you the license. And yes this is legal.

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