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3/17/2018 3:01:59 AM
1
Freezes and crashes on the Xbox 1X.
It’s happened while on missions and strikes 3 times today now I can’t even get to the select a character screen. Just keeps freezing and crashing. I’ve hard reset twice by unplugging and letting it sit for a bit. Do I have to reinstall the game?
English
#Help
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7 AntwortenHello, Here are the trouble shooting steps for freezing Xbox One games, you will want to go through all the steps here first. https://support.xbox.com/en-US/games/troubleshooting/game-freeze-solution Here are the steps you will want to follow for uninstalling the full Destiny 2 game and all add-ons, you want to uninstall everything. Then you want to clear your system cache. [url=https://www.bungie.net/en/Help/Article/12539]CLEARING THE CONSOLE CACHE[/url] Then reinstall Destiny 2, making sure it's installed on the internal hard drive. [url=https://www.bungie.net/en/Help/Troubleshoot?oid=45180]Reinstalling Destiny Guide[/url]
