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7/3/2022 6:16:59 PM
2

Steam Crossplay Problem

My crossplay characters are not showing up in my steam account. I authorized steam in my bungie account, but my character does not show up and instead it prompted me to create a new character. I created one and went through the settings to log out, hopping it just needed to relog into the account. However, it just prompted me to choose my new avatar. I tried to unlink my steam account, but that prompted me to dissable crossplay. When I went to disable crossplay, I tried removing my steam account, but it claims there was an authentication error and "The account you attempted to verify is not linked to your current logged in account. Please try again with your linked account for this platform. Thus, although it shows up as linked on the client side, it must not appear linked on the server side. Furthermore, I cannot dissable crossplay or directly link my steam account as crossplay is active. I currently cannot do anything to remmedy the problem. If this serves to help, I once linked my battlenet account to bungie years ago, however they have since then removed the game and disabled the link to migrate the account to steam. The link simply gives me a page not found webpage.
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#Help #pcsupport

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  • Hi there. You are signing into an alt Steam account that is not linked to your profile. This commonly happens with Steam as they allow players to use the same email address to create multiple accounts. You likely did so, maybe without realizing, and have typed in a different password than the one for your main account. A Steam community member gives instructions [url=https://gaming.stackexchange.com/questions/387204/how-do-you-find-all-the-accounts-youve-logged-in-to-on-steam]here[/url] how to check if you have signed into multiple accounts on your PC. If you cannot figure out the correct account login, please contact [url=https://help.steampowered.com/]Steam Support[/url] for help. Please be aware that if you deactivate Cross Save for any reason, you will be required to wait 90 days before it can be used again. You also cannot unlink an account that is linked to your profile while Cross Save is active if you are trying to switch accounts.

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    • That sounds like you are logging into a different Steam account and not the one that you have actually linked in your Cross-Save.

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