The fact that they held a "summit" with said pets and not a kind of In-game pool and how Grandmasters are "to be watchable" shows who is important on their eyes. Hell, even Pokemon GO is having pools to decide community days. Why can't Bungie send an e-mail form (like the ones they are sending to people who abandoned the game) so that people could have a voice? It's really simple: Streamers "sell" the game. They say the game is "amazing" their followers will buy it. Just like It happened during Vanilla D2 and Curse of Osiris, despite the fact that both times the game was bad.