Hi there, Thanks for reaching out. I'm guessing you're referring to a ticket submitted for a ban appeal, via this [url=https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction]Contact Form[/url]? If so, please note that there is no guarantee you will get a response, especially if your ban will be upheld, which is likely why you have yet to receive a response after all this time. Additionally, ban appeals are not conducted on the forums. If you've indeed submitted an appeal, you've done all you can with respect to appealing the ban. Given the substantial amount of time that has passed, you can safely assume your ban will remain in place. If you're referring to something else, though, please let us know.