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originally posted in: Pre-orders rewards not at postmaster
9/21/2016 2:12:11 AM
6
Got this message back from amazon: "Amazon Your Account Amazon.com Message From Customer Service Hello, I sincerely apologize for the inconvenience you had with the Bonus code for Game download “Destiny: Rise of Iron”. After referring to your comments, I've contacted our technical team to know the issue in brief. I've been advised by our advisory that there is a delay in providing the Bonus code for “Iron Gjallarwing Legendary Sparrow”. This item was not included with Amazon pre-orders as it was a Gamestop exclusive in the US. Please be assured, you'll be receiving an email very soon from our Technical team with the codes for “Iron Gjallarwing Legendary Sparrow”. I request your cooperation and patience on this issue. As we are sending email to all the customers who purchased this title, you'll be receiving codes earlier/lately by today and tomorrow. Thanks for your understanding and patience. We look forward to seeing you soon again. We'd appreciate your feedback. Please use the links below to tell us about your experience today."
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  • I also got a code last night for the sparrow. Check your email for the code if you have not yet received it.

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  • Amazon just sent me the code for the sparrow. Thanks amazon for setting things right!

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  • Yes i herd some ppl got it from the post master. I didnt so i guess wait..............

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  • I just contacted Amazon and got this message.... I am not aware of any signs that signs that said the gallarwing was exclusive to any one place. I believe we are owed an explanation about this. Message From Customer Service Hello I'm sorry to hear that you haven't received the pre-order bonus code for "Iron Gjallarwing Legendary Sparrow" with "Destiny: Rise of Iron - PS4 [Digital Code]." I checked the product detail page of this video game and see that bonus content with this purchase is 'Iron Gjallarhorn'. You can find this information on the video game product detail page. Here are the highlighted details of bonus offer : Gjallarhorn. It’s Back. In Black. Pre-order and get the black and silver Iron Gjallarhorn Rocker Launcher.* *Access to Iron Gjallarhorn starting 09.20.16. Can be attained by pre-ordering Destiny: Rise of Iron and completing the in-game quest. See www.destinythegame.com for additional details. Iron Gjallarhorn not exclusive to any retailer or platform. Subject to availability. These bonus contents are offered by game developer and they choose to provide only the 'Iron Gjallarhorn' as bonus content on orders from Amazon and they're providing other bonus content on orders from other vendors or playstation website. So, as mentioned in the product detail page of this video game you received the 'Iron Gjallarhorn' bonus promotional code. I hope you understand our limitation in this regard.

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  • My pre order bonuses did not show up

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  • Wow. I inquired about the missing dlc and they sent me this... I'm sorry to hear that you dint receive the code for the item "Destiny: Rise of Iron - Pre-Load - PS4 [Digital Code]". I completely understand your disappointment. That's definitely we don't want our customers to experience. I would like to inform you that due to some technical issue the code was not send. I've forwarded your issue to the concern department and informed them to send code as soon as possible. I highly appreciate your patience, cooperation and understanding in this matter.It is our privilege to have you as our valued customer & we want to make sure you are always taken care of. We look forward to serve you again.

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