After spending an hour on the phone with Xbox & Microsoft I feel we are entitled to an answer regarding the DISCOUNTED upgrade bundle for returning or upgrading customers.
I feel its deliberately set up so the 60 dollar purchase is easy as pie to set up but returning customers are given a blatant run around. The purchase has still not been verified and still not able to be downloaded after weeks of many people trying and failing to do so.
Please let us know something. The advertising never mentioned waiting till the 19 September to be able to upgrade and play taken King/dlc 1 & 2.
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[url]https://www.bungie.net/en/Help/Article/12122[/url] ◦Legacy Console players who own Destiny: The Taken King on their Legacy Consoles are eligible to upgrade their Destiny content to a PlayStation 4 or Xbox One console by purchasing Destiny - The Collection Upgrade. Purchasing this bundle grants digital licenses for all previous Destiny content and includes Rise of Iron, which will be available for gameplay on September 20th, 2016. The discounted price is 40 from my memory. I don't know if that helps at all.