PC move and cross-save are two different services.
- PC move transfers everything you own on Battle.net to Steam. This includes game licenses and any characters.
- Cross-save enables you to use a single account save data to play on all platforms. This in effect overrides any character save data on the other platforms.
So, no matter what characters you may have on PC, your Xbox character save data will be used on Battle.net (now) and on Steam (later). Your PC character data will be safe, saved in the background but inactive in favor of the cross-save characters.
[EDIT] It seems you have activated your Bliz account as your main, instead of Xbox. In this case, you can make a remedy request using this form: https://www.bungie.net/en/Help/Troubleshoot?oid=48099
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[quote]PC move and cross-save are two different services. - PC move transfers everything you own on Battle.net to Steam. This includes game licenses and any characters. - Cross-save enables you to use a single account save data to play on all platforms. This in effect overrides any character save data on the other platforms. So, no matter what characters you may have on PC, your Xbox character save data will be used on Battle.net (now) and on Steam (later). Your PC character data will be safe, saved in the background but inactive in favor of the cross-save characters. thank you very much, my account issue was resolved 3 days ago, and I appreciate your reply very much. [EDIT] It seems you have activated your Bliz account as your main, instead of Xbox. In this case, you can make a remedy request using this form: [url=https://www.bungie.net/en/Help/Troubleshoot?oid=48099]https://www.bungie.net/en/Help/Troubleshoot?oid=48099[/url][/quote]
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The form was quick and easy to fill out and send. I hope to hear back regarding the form soon.
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Good to hear. Note that any action taken will be during business hours Pacific Time.
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[quote]Good to hear. Note that any action taken will be during business hours Pacific Time.[/quote] That is not a problem at all. As long as I can avoid a 90 day ban I don’t care about waiting a few days or a week.
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Thank you for your reply suttungur, I will take a look and report back.