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Modifié par BNGHelp4 :
10/19/2017 5:32:05 PM
1046
[BUNGIE] Raid keys erroneously removed from Character Inventory [UPDATE: 10/19/17]
[b][u]UPDATE 10/19[/u]:[/b] As of Destiny 2 [url=https://www.bungie.net/en/Explore/Detail/Update/46410]Hotfix 1.0.5[/url], raid keys should no longer be erroneously removed when players create a new character, or when players log in to alternate characters for the first time after the weekly reset.
Additionally, raid keys are no longer removed at the weekly reset, in general.
[b]Prior Message[/b]
[spoiler]
Through our investigations with internal teams, we have identified two instances where Leviathan raid keys are erroneously removed from character inventory.
[quote][b]Signing in with alternate characters will remove raid keys if the character had not been signed in since the weekly reset.
If a player earns Raid keys and creates a new character, raid keys are removed from inventory.[/b][/quote]
To prevent this issue, we advise players sign in with all characters or inspect all characters on the Destiny Companion App prior to completing checkpoints within the Leviathan raid after the weekly reset.
Please note: Leviathan raid progress, including key rewards, are reset each week. We are looking to address issues where keys are removed erroneously with a future update. Stay tuned to @BungieHelp for future announcements. [/spoiler]
English
#Help
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Hey it looks like I have just lost 5 of my raid keys. Have been using the destiny 2 app to move weapons between my characters, but I wasn't moving my keys. (also lost a weapon while moving it) What can I do now?
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I lost all my calus tokens and I have not received any more calus token for over a month. @BungieHelp what can i do? I think I lost more than 200 calus tokens.
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Modifié par lYung Martianl : 1/29/2018 8:29:41 PMI had 7 raid keys and they are gone. And everytime I turn in a exotic its Aeon Arms every single time no joke. All my friends gave up on D2 I cant say i blame em, I'm reaally close in following in they foot steps. O not to mention I brought sliver 3'xs and still haven't received it yet. I had to get Microsoft to refund my money. SMH get it together Bungie.
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1 commentaireSo when is the refund for over a month of missing keys ?
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1 commentaireSo you patch the issue but don't give back the raid keys that were deleted? Everytime I get an exotic it's the same duplicate of the other 5 foetracers I have? I've been trying to get the Orpheus rigs for my hunter from the beginning but all I get is duplicate wardcliff coils or a cold heart. I don't see a point in grinding for exotics or doing the raid when things like this happen.
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1 commentaireAlso has the issue lost 3 keys. 42 pages since September and no mention of reimbursement. That is a damn travesty. Bungie you're quickly committing suicide here. There are so many things wrong with D2 at the moment. I'm sure if you'd delayed it for 3 months to fix stuff OR you did a better with a longer window, better community interaction during, and not so close to release date, then you might have been ok... I think your senior management needs to take a look at themselves and ask how this was allowed to go so wrong
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1 commentaireYou're going to give me back my four keys it took me and my random group of real troopers five hours to get right? Cause if not I'd call this a tragedy not a fix.
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[quote][b][u]UPDATE 10/19[/u]:[/b] As of Destiny 2 [url=https://www.bungie.net/en/Explore/Detail/Update/46410]Hotfix 1.0.5[/url], raid keys should no longer be erroneously removed when players create a new character, or when players log in to alternate characters for the first time after the weekly reset. Additionally, raid keys are no longer removed at the weekly reset, in general. [b]Prior Message[/b] [spoiler] Through our investigations with internal teams, we have identified two instances where Leviathan raid keys are erroneously removed from character inventory. [quote][b]Signing in with alternate characters will remove raid keys if the character had not been signed in since the weekly reset. If a player earns Raid keys and creates a new character, raid keys are removed from inventory.[/b][/quote] To prevent this issue, we advise players sign in with all characters or inspect all characters on the Destiny Companion App prior to completing checkpoints within the Leviathan raid after the weekly reset. Please note: Leviathan raid progress, including key rewards, are reset each week. We are looking to address issues where keys are removed erroneously with a future update. Stay tuned to @BungieHelp for future announcements. [/spoiler][/quote] I had 3 raid keys before the update, now they are gone. How do I go about getting them back???
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3 raid keys disappeared from my inventory yesterday. How do I get them back?
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I had 9 tokens removed yesterday, noticed Today, upon downloading the update.
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1 commentaire130+ Keys gone after todays update.
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I got all three keys Tuesday night but didn't finish the raid and today after the update they disappeared and I did the raid again but it didn't give me them
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4 commentairesMy raid keys got removed after today's update I got the keys Tuesday night had the keys yesterday and now I don't
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Hola. Buenas tardes yo tuve un problema hace unos minutos cuando fui a la torre para reclamar varias recompensas y como no tenía espacio se fueron a cosas perdidas y ahí tenía varios engramas de buena luz y cuando reclame todo ya no estaban mis engramas y en ese caso que procede. Gracias por su atención.
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a lancé un nouveau sujet : Keys vanishing after reviving a 4th key(3 commentaires))
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We raided Tuesday, had a glitch which caused us to have to reset the game. Came back into the raid and decided to grab the chests only to find out I lost all 3 keys. I was the only one in our fireteam to have this happen. Bungie, can you help restore lost keys or did I spend 4hrs in the raid for nothing? @BNGhelp5
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Also lost all three of my keys after beating the raid and then went into Raid again to collect chests. Engine, Aqueduct and Pipeline. 10/19 around 12:30am.
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Me quitaron las llaves de cofres raid y solo uso un personaje, solicito una solucion . Dado que ayer jugue la raid y las consegui y hoy ya no las tenia mas
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Last week I had the Transfer key, went to go in and use it the next day and it was lost. I was pissed but it was one key so was like oh well. Now, this week I had 3 keys that we got last night for getting up to Calus. I had Ventilator, Engine and Drain keys. It was late last night so I logged off. I logged in today and attempted the NF then afterwards was like lets go open the chests and low and behold all 3 are gone AGAIN this week. If this is going to be a weekly occurance what's the point of even getting the keys? I am the only one in my fireteam that has had this happen. I only play on my Warlock. I played a little on my hunter and titan previously but not for a couple weeks now. I want my raid keys back. I am still trying to reach max power level and those chests help and now that's one less thing to help me achieve it.
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1 commentaireI beat the raid on my warlock on tuesday at around 10 or 11 AM and had three keys. I hadn't reset any characters and Like i stated it was after reset and my keys were all removed. I had pipeline, Irrigation, and Aqueduct. please help
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Why is everyone talking about the keys and not the raid-ruining calus glitch? Priorities…
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Modifié par Cowboyfan6575 : 10/19/2017 1:55:41 AMYour bugs cost me 3 pieces of raid gear and Benedict spawning in the tower. Edit: as well as my first raid completion and 10 tokens
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4 commentairesSo I just completed the raid and had my three keys (Aqueduct, Pipeline, Irrigation). After completing we went to orbit and back in to go to the underbelly for the chests. Upon re-entering the raid my keys vanished. I was the only one in the fireteam this happened to. Any help would be fantastic.
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this is a mockery, every week I lose all the keys. Hours and hours of play for a reward. I want your lost keys more than a month to solve the problem
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Has happened consistently the past 2 weeks, when the game has crashed or I've had to load back in. Lost a total of 6 keys. Only raid on one character
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1 commentaireThis happened to me last night. Finished the raid. Went back to unlock the drain, irrigation, and ventilation chest when I noticed my keys are missing. How can I get them back?
