Update: try to do a clean boot and see if that gets you online. This got me past the loading screen. https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd Credit goes to crisidelm! Day 4,still no update on the steam PC issue, only that it's being investigated. Any update at this point would be welcome. Definitely appreciate all the gamers who came up with the recommendations to get the game functional, but unfortunately didn't work for me or others. What is the issue? What is the timeline for resolution? Chance of compensation for the time lost being unable to access the game? Majority have been patient and nice about their inquiries but at some point it's going to escalate with the continued silence. - sigh Here is my dxdiag: https://pastebin.com/AsGXYzEu