Yes. They probably ignore the truly angry posts... because why read them... But they definitely look into the constructive criticism/feedback. I know this because I have seen implementations that I have written about in a post I did in feedback some time ago. Could have been coincidental... but it has yet to play out fully, so we shall see. And you have to remember, there is no “switch” that turns everything around quickly. They have to meet, design, build into the engine, budget, and casually walk players through the changes. I strongly believe they do read and incorporate things due to the positive feed back they get. They just have one heck of a mess they have/are weeding through