Hi there. Please refrain from creating multiple of the same post. You were given a means of contacting Bungie for assistance with this in your post yesterday. Fill out the contact form at the bottom of this article to request that your active Cross Save account be switched. https://www.bungie.net/en/Help/Troubleshoot?oid=48099 Please note that Bungie goes through these reports in order that they receive them, and only during normal business hours Pacific Time.