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Editado por BNGHelp6:
11/12/2020 6:33:41 PM
213
Hey there. Players experiencing issues with their DLC content on Xbox should follow the below steps to manually reinstall all add-ons:
[quote]- Highlight Destiny 2
- Press the Menu button,
- Select "Manage game and add-ons"
- Press the Menu button,
- Select "Manage installation"
- Manually reinstall all add-ons[/quote]
[b]Players who do not see their DLC on this list should look at their order history to confirm their purchase and then contact [url=https://support.xbox.com/]Xbox Support[/url] for transaction history issues.[/b]
Please note that if you are game sharing you won't be able to share Season Passes.
English
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My friend Bought Beyond Light (Deluxe Edition) to which i gameshare with him but we both have beyond light installed but have no access to Beyond LIght or the bonuses
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I bought the deluxe edition in Xbox, I re installed it twice and I still don’t have my preorder bonuses
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Records show that you only have the Game Pass version of Beyond Light, which doesn't include a Season Pass, No Time to Explain, or any pre-order items.
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I did everything and I don’t have the season pass and I bought the deluxe edition when will a fix happen
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Hi. Records show that you are game sharing Beyond Light. Season Passes can't be game shared and can only be applied to the main account that owns Beyond Light. Game sharing is a platform feature and is not officially supported by Bungie. The successful game sharing of expansions or other licenses was always coincidental, and Bungie makes no effort to provide consistency for players with these platform features. For more information, please see this [url=https://www.bungie.net/en/Help/Article/12458]help article[/url].
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So I have to not game share to get my season pass I bought the deluxe edition
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The Season Passes are tied to the main account and can't be shared, so you would have to stop game sharing and purchase the Digital Edition to receive your Season passes.
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So I have to stop game sharing ok
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I have pre ordered the deluxe content this is proof that it’s downloaded to my Xbox but have not received any in game content or access to season pass plz help me resolve this I have done every step possible that bungle has recommended I do to help resolve issue and still nothing
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Records show that you all the Digital Deluxe Edition and all Season Passes.
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I have the same problem
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Confirm my purchase, oh yeah I did in July when I saw the money leave my account for it, only to be attempted to get charged again for it?!?! -blam!- you bungie
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Records show that you only have the Game Pass version of Beyond Light, which doesn't include a Season Pass, No Time to Explain, or any pre-order items.
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I pre ordered this in July, -blam!- this i want a refund
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To receive a refund, you may want to contact [url=https://support.xbox.com/]Xbox Support[/url].
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Microsoft doesn't charge until a week or so before the release for preorder games. It's never taken from your account immediately.
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What about ps4 users? Its happening to me to!
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Records show that your own the standard edition and the Season Pass.
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I still cannot access my Season Pass. I bought the Deluxe Edition. I can play the content but I don't have access to season pass rewards. I contacted Sony PlayStation customer care and they could not help me. Please resolve this issue.
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Records show that you own the Digital Edition and all Season Passes.
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Does the gamepass version come with the campaign? My friends can play but I can’t.
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I have done this now several times and it has not fixed the issue at hand
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Records show that you only own the Game Pass version of the game, which doesn't come with a Season Pass or any additional items.
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[quote]Records show that you only own the Game Pass version of the game, which doesn't come with a Season Pass or any additional items.[/quote] Y’all need to get a number so people can reach y’all, this happening on all platforms!! I’m in PS4 and it’s happening to me, I preordered on 6/19/2020!! The deluxe edition $69.99 where is my content. Stop acting like cowards and give your customers a better way to to reach y’all so y’all can help. This is ridiculous,you guys are scamming a lot of people out of there money. Fix this issue and do right by your customers.
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Please, I don't want to lose 40$ worth of content. That's a lot of money when you don't have an income. The issue still persist on ps4
