GM: Three days have passed since my last topic, and I still haven't received any reply, which makes me disappointed. It has been 2 years since I first came into contact with this game on battle.net platform in January, and some players have been plagued by poor server connection problems, which makes us have to buy additional VPN to get a better game experience. Since the game log on steam platform, the quality of server connection is even worse. We insist on switching various VPN tools to find the best way to connect. Later, you banned a large number of accounts, which resulted in the loss of our property in the game, and ended in failure in case of unsuccessful communication. Therefore, I think the game publisher should refund the money I spent in the game to ensure that our rights and interests are protected. Just like the customized T-shirt I bought in January, I still haven't received the item after your company mailed it for more than one year. In this regard, I propose two options to choose: 1. Lift the ban on my game account, and I will still play in strict accordance with the game system in the future; 2, refund my 38200 coins purchased in the game to ensure that my property is not violated. I accept any of the above treatment, please reply. 遊戲管理員： 我的上壹個主題已經過去三天了，依然沒有得到任何回復，這使我感到失望。 我從年1在戰網平臺首次接觸到這款遊戲已經2年過去了，糟糕的服務器連接問題壹直困擾著壹部分玩家，這使我們不得不額外購買VPN以獲得更好的遊戲體驗。自從遊戲登陸了steam平臺，服務器連接質量就更差了，我們堅持切換各種各樣的VPN工具以找到最好的連接方式。 後來妳們大面積的封禁賬號，使我們的遊戲內財產得到了損失，在溝通無果的情況下以失敗告終，因此我認為遊戲發行方應該退還我在遊戲內的花費的錢，以確保我們的權益得到保障。就像年1時候我購買的定制T恤，在貴公司郵寄1年多的時間後，我依然沒有收到物品後，做的退款處理。 對此，我提出兩個方案以便選擇： 1、對我的遊戲賬號解除封禁，今後我依舊會嚴格按照遊戲制度進行遊戲； 2、對我在遊戲內的購買的38200硬幣做退款處理，以保證我的財產不受侵犯。 我接受以上任何壹條的處理方式，請回復。