{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
4/7/2019 11:41:20 PM
4
D2 freezes, can start Task Manager but can't switch to it. Have to reboot. Uninstall/reinstall yields same result
This just started a few days ago. I have uninstalled and reinstalled twice and the issue continues.
Playing on a Dell XPS 8920 for over a year, updates are current. Video drivers are current (and haven't changed since 12/2018.
Any suggestions would be greatly appreciated.
I thank you, in advance, for your time and consideration.
p.s.: How the heck do I contact Bungie directly? Do they not have a support team that deals with these issues?
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6 RespuestasEditado por BNGHelp6: 4/8/2019 6:29:13 PMHello. Thanks for reaching out to us. The next time the PC freezes, could you link me to your DxDiag? To find this information: [quote]• Press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag” without quotation marks. • Click on “Save all information”. • Copy the text and use a text dump website (i.e. [url=http://pastebin.com]PasteBin.com[/url] or [url=http://dumptxt.com]DumpTxt.com[/url]) to paste the information. Please don't use Google Drive. • Create a link and post it here.[/quote]
