It’s just respecting, acknowledging, and putting in effort to value someone’s feelings, but not even having to agree with it. Like I might not agree with my friend’s opinion on a specific law for example, but I will respect their reasoning for their view, and support their freedom of opinion. Even crazier, just hear me out Bungie, I actually acknowledge their opinions or feelings, and that helps the relationship. Deleting posts on the forums, no matter how many times I caught you doing it, doesn’t count as acknowledging. [b]#WheresLee[/b] [i][b][u]—- I ranted alot after this section. Summary is just that the below part is me explaining for Bungie how to handle situations. The entire post is simply pointing out that Bungie’s refusal to communicate still, after all these years, is the biggest cause for the destruction and death of Destiny. Reading anymore/below this is optional and has nothing different in it. ——- [/u][/b][/i] [b][u]It is safe to like this post without spending an insane amount of time reading it. Your like is affiliated with only the general opinion above, not everything below.[/u][/b] The Last Word quest could have been resolved by taking less two minutes and stating to PVE players that Last Word has no value unless it’s in the Crucible, so instead of them quitting the game and feeling ignored, they can just see the lack of value if they don’t like PVP enough to beat the quest in the first place. Then they can see why they shouldn’t even want it. Enhancement Cores, same thing. You spent so many hours reading and deleting posts for months, but you could simply just have communicated explaining your reasoning, but that you actually care about people’s frustrations with it though you choose to make no changes. Could write hundreds of things that you handled horribly over the years right now but we all get the message. [u][b]The problem with you as a company is you can’t maintain a relationship, and sorry, but you don’t deserve us. [/b][/u] If you were our boyfriend, and we begged you to answer “does this outfit make me look okay, I have low self esteem right now and am hoping it can help in anyway” you’d turn up the TV volume and pretend you can’t hear us. We could ask and beg you everyway possible to simply say anything to validate us, and you never will. Frankly, we instead are looking on all the dating apps for someone better now (meaning we are looking at Anthem, Division 2, Red Dead 2, etc etc to see which one we actually want to have as a game). The reason I used such a random and weird example is because it’s perfect. You are losing everyone that’s loved you for years because you can’t put in even 5% of what it takes to keep a relationship with another human being alive. You could stop every mass wave of leaving customers each time, with just 20 minutes a week of a post acknowledging all the feedback trending on these forums or just the biggest impacting problems (NOT USELESS COMPLAINTS BASED ON ENTITLED THINKING OR UNNEEDED CHANGES BASED ON THE POSTER’S MISUNDERSTANDING AND NOTHING ELSE), and what you intend to do or not do as a result. And instead of my tending post asking WHY Trials, Faction Wars, etc are missing being replied to by LITERALLY telling me Trials is missing this season. You could earn every person’s respect that saw it and say something like “we have too much content to work on for the near future, and too much work keeping the game in working condition, so we had to remove Trials since we have no more labour we can spare at this time.” That’s just an example of how to communicate. You don’t have to actually reply to every topic itself. [b]Edit 5: All edits removed. People didn’t need to read that much about how toxic people on here are. The normal people already know.[/b] [b]Edit 6: Someone showed me the annoying over use of the word “literally” so many times in the post. I welcome more CONSTRUCTIVE feedback like this. About 6 “literally”s removed. Sorry for the people that had to put up with that before I was shown this annoying thing I accidentally did. Refer to “ScotchEggsRule” comment to see how to tell someone they failed without being toxic[/b] [b][u]FREE LAST WORD HELP FOR THOSE UPSET AND STUCK ON QUEST:[/u][/b] https://www.bungie.net/en/Forum/Post/250987008/0/0 [u][b]IF YOU NEED HELP WITH ANYTHING IN DESTINY AND HAVE XBOX, FEEL FREE TO MESSAGE ME. I CANT ACCUSE BUNGIE OF NOT DOING ENOUGH AND NOT HELP MYSELF EITHER. I TEACH ANYONE THE RAID TOO.[/b][/u]