I've spent the past hour trying to find a way to contact some form of support to get this sorted out, but there is literally nothing other than coming here and making a post that will be ignored.
I want to find out if this issue can be resolved or my Legendary shards refunded because clearly something is broken.
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10 RespuestasFated Engrams are not broken and you will not be refunded your currency. You can not get year two exotics, quest exotics, or exotics for a different class other than the one you buy the engram on. So, which exotics are you missing and which class did you buy it on?