Ofcourse it is wrong and sad to send a message like that, but if your new to gaming and or any game in specific and you know your n00b, get better in a save enviroment instead of joining random people in a random game and see how it goes. Plus if she would have used a mic or atleast send those guys a message, the communication thing, things would have went completely different. They understood why she played like a noob, she could have said I am new to this game and gaming in general, and they could and would have helped her! Tell her that, instead of being so naive here. Players don't know who is behind/infront a console and if you go online you say I am ready to play online because I atleast have the basics like aiming and moving under control, come on.