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6/30/2016 9:51:54 PM
5

Lost access to the Dreadnaught after server resets today...

Help!!! Ever since the server resets today I can no longer gain access to the Dreadnaught. It's as if I never bought the TK. I went to my other guardians and same problem there too. I went to Earth and was able to find Taken to do battle with. But I have no access to the Dreadnaught. I did reset my router completely... and did a power unplug of my console. No help with that. Does anybody have any suggestions? Thx.
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  • Hello, Our records indicate that your licenses for all Destiny: The Taken King Collector's Edition content [b]are[/b] being properly recognized by Destiny. Although I see that you have tried these troubleshooting steps, you may wish to take a minute to once again clear your cache and restore your platform licenses. Instructions for these steps may be found at the following links: [url=https://www.bungie.net/en/Help/Article/12539]CLEARING CACHE ON A CONSOLE[/url] [url=https://www.bungie.net/en/Help/Article/12181]ACCESSING LICENSES ON ALL PLATFORMS[/url] If these steps do not resolve your issue, you may need to completely re-install Destiny to replace any possibly corrupted files. Instructions on re-installing Destiny may be found here: [url=https://www.bungie.net/en/Help/Article/12288]RE-INSTALLING DESTINY[/url] If re-installing Destiny does not address this issue, you may need to reach out to [url=http://support.xbox.com/]Xbox Support[/url] to investigate any possible console issues.

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    2 Respuestas
    • Have you recently upgraded from a X360 to a XB1?

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      • Editado por GrumpyDadpool: 6/30/2016 10:36:23 PM
        What does it say in the PS Store under destiny TTK? Does it show it as "purchased"? Just to be on the safe side, go to your console account management and verify your console is set as your primary console under your account as well.

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        • What error are you receiving when you try to enter these activities?

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          • I would attempt to restore your licenses: https://www.bungie.net/7_Accessing-licenses-on-all-platforms/en/Help/Article/12181 Were you sharing a license with someone else in your household or one of your friends by chance?

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