Hi SoW TombStone, You may want to take a look through our Eververse Guided Support article: https://www.bungie.net/en/Help/Troubleshoot?oid=13639 If none of the suggestions or FAQs in the guide help resolve the issue, you may want to submit a ticket using one of the below contact forms found in the guide: If your account appears to be missing Silver: https://www.bungie.net/en/Help/Troubleshoot?oid=13685 If your purchase of Silver appears to have not been added to your account: https://www.bungie.net/en/Help/Troubleshoot?oid=13657 If it appears that you can longer access an item purchased for Silver: https://www.bungie.net/en/Help/Troubleshoot?oid=13681