This is what this guy did at a GameStop when he wanted a refund for Fallout 76 but was told he'd get store credit instead: https://youtu.be/lQjn5nCzEyY ...and the GameStop employee answers the phone as if nothing out of the ordinary happened. Edit: Upon watching this video again, I find this guy even more disturbing. Note that there is no indication of a rising temper. He seems disappointed without the expression of anger. He went from calm to trashing the joint. People like that are unpredictable.