So I did the $99.99 annual pass pre order back in October. I have, in my collection, tessellation, ornament, catalyst, exotic ghost and exotic emote. Basically everything given to you when you initially pre order the game. However, when I go to the kiosk now, there is nothing from the pre order there for me to collect. It also is telling me that I still need to pre order the expansion. Can you please help me with this issue?
Contact platform support for the platform you did the preorder on. Most/all platforms cancelled the majority of the preorders once the delay was announced - you will need them to look into it.
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