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Edited by BNGHelp6:
9/1/2021 8:50:08 PM
161
All future updates will be shared in this thread: https://www.bungie.net/en/Forums/Post/259566535?page=0&sort=0&showBanned=0&path=1
English
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try that manually put-allow BEService_x64 in your firewall,find in game install folder battleye,quick guide is everywhere and run destiny2launcher.exe as admin from game folder,normal destiny2.exe wont run battleye what means crash,try it,it will fix your game
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Here we are after the freaking reset and this issue still present? when can we expect a prompt solution, its easy not to prioritize when in only a handful of affected users.....
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Edited by Black Wolf: 8/30/2021 7:38:02 PM....and we're back with the crashes. It's been working like a charm lately and I haven't faced any issues until today. [quote]The error occurred in the program named: bad_module_info, version 0.0.0.0, timestamp 0x00000000, the error occurred in the module named: unknown, version 0.0.0.0, timestamp 0x00000000 Exception code: 0xc0000005 Error offset: 0x000001dbe70bfbe7 Process ID: 0x4f5c Program start time: 0x01d79dc58df0efa4 Path to program: bad_module_info Path to module: unknown Report ID: 1d50674e-d984-4f2b-b9dd-e5704931f8e0 Full name of incorrect package: Program ID relative to incorrect package:[/quote] This is found in the Windows Logs > Program section, sourced as Application Error. UPDATE 1: Open Steam > Library > right click on Destiny 2 > Properties > Launch Options: /belaunch -be UPDATE 2: Disabling BattlEye Launcher.exe in Task Manager makes the game to work without crashes. Found the issue; BattlEye!!!
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Thank you for the Update3 guys! Glad you found the source of the problem and hope its resolved shortly. I came here to post again since I upgraded from 1080 Ti to RTX 3070 and got the same crash in hopes to provide some more evidence that its not GPU related.
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Glad you've found the source of the issue! Are there any workarounds we can do on our side to mitigate this in the meantime?
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Windows 7 User - Steam I also had the issue and was unable to start the game. I can confirm after reformatting new drive with windows 10 and reinstalling the game via steam it does in fact boot and I am able to play. I realize this is not acceptable or possibly cost effective for some players, but it did resolve my issue.
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I'm apparently not as lucky. It crashes to a full power-down of my PC or a restart. No error code just shuts down or restarts (when it shuts down I have to manually dump ambient power from the PSU before I can power back up) I have literally never had this problem before and I meet or exceed hardware recommendations. No, I am not using a Samsung SSD. CPU and GPU temperatures have never gotten outside of optimal conditions. I have completely wiped the HDD and SSD and re-installed Windows from scratch. Same issues are present. Choppy in the inventory, quest/bounty section and friends list followed by a random crash either loading into the tower, crucible, lost sectors, planets, the no 6P activity. All drivers are up to date. All OS updates are installed. Useless audio drivers are disabled where possible. Verified Steam game file integrity. Every solution posted, I have tried. Nothing. This, this has had me thinking all day today that my PC is now a brick but apparently I'm not alone (but seeing the worst case scenario apparently)
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Some users reported that BattlEye Launcher is the issue. Apparently ending the process for, specifically, the launcher after the game starts up is supposedly helping the crashing issues. It might not be the source of the problem but it might be what needs to be investigated.
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My issue yesterday was that the game was closing with no error code, it now wont allow me to open the game. When can we expect an update on this issue?
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Are you running a Samsung SSD and Samsung Magician in the background?
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Not sure how it couldn't be battle eye. Please remove or only have it be active in PVP or something. My game is literally unplayable since the update, and it had absolutely no issues before the battleeye installation.
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Are you running a Samsung SSD and Samsung Magician in the background?
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Yes Samsung SSD, no to Samsung Magician. I reinstalled Destiny and it worked like a charm once. But now, starting game a second time, it's back to choppy and unplayable.
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i was playing it for 6 hours then i took a break which is i logged off, logged back in played for like 10 minutes my game froze and just kicked me to desktop, no code just straight up kicked me off the game. hope u guys fix this ASAP
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Edited by PostBologne_: 8/26/2021 2:57:18 PMI am getting these same crashing issues. Switching weapons, exploring lost sectors, BEING IDLE IN ORBIT, etc. my game cannot seem to run properly and I receive no error codes. I'm sure BattleEye has something to do with it but as of right now, this game is unplayable. Ryzen 5 2600x MSI GeForce GTX 1660Ti
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Are you running a Samsung SSD and Samsung Magician in the background?
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No error codes,just freezes and the app closes after few seconds. I tried to play the lost sector 1350 and freezes at the same point. I have Ryzen 3600 just updated, and RTX2060. I will try with Stadia lets see what happens there.
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everytime I start the game and I am in the loadingscreen to the character chose my destiny crashes and i have the error code potato. The thing is before the update it was normal and i never had problems. I tried to reinstal the game dircet x and i updatet the the videocard driver and it stil dont work
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I've had a couple crashes this morning and received no error codes. Game froze and 30 seconds later the game closed and I had to re-launch. Was mid gambit and got a message about leaving gambit matches.
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Exactly the same crashes as yours. Started just after this Tuesday update. My first crash was on the cocoon mission, had 2 crashes there, then afterwards all over the place. I cannot seem to reproduce it, it seems random but I'm sure it isn't. [quote]Ryzen 5 3600 ROG STRIX GTX 1080Ti on latest version 471.68 Samsung Evo 970 NVMe Gen3 Win10 (21H1) Latest Version 10.0.19042 Build 19042[/quote] Notes: 1- Avira Free Personal is running, never had problems with it. 2- Samsung Magician is always closed and auto start OFF, game crashes with that completely unloaded from system. 3- Adata 3200 ram, but never had problems. 4- Some crashes are with-in 5 minutes, one standing still in tower switching a weapon, other claiming an engram from rahol. Other times i can play for hours without crashes. 5- Event viwer and DXDIAG below [quote]Event Viwer Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00007ff7f1813a0a Faulting process id: 0x3f84 Faulting application start time: 0x01d79a77482c5869 Faulting application path: bad_module_info Faulting module path: unknown Report Id: aa9dd726-5fbc-43f9-88fe-51941614755b Faulting package full name: Faulting package-relative application ID: [/quote] My dxdiag: https://pastebin.com/UrazzWGQ
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Disable Samsung Magician and see if that helps. From the data I'm gathering it seems to be happening to users with Samsung SSDs, running Samsung Magician v3.6 in the background. Thank you for mentioning that you have a Samsung disk as this is helping my effort to figure out the cause of the issue
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I am also getting Bad Module Info problems but only when I tried to raid, the game froze and then crashed giving me that bad module info popup. I reset my computer and it happened again.
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Are you running a Samsung SSD and Samsung Magician in the background?
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my OS is on a Samsung but no samsung magician. I have a different SSD for my games.
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Same issue. The game just crashes after a few minutes even if I am in Orbit. I guess something is wrong with BattleEye. And I don't have 3rdparty software from Razer, MSI and etc. on my laptop. Fault bucket , type 0 Event Name: [b][u]BEX64[/u][/b] Response: Not available Cab Id: 0 Problem signature: P1: [b][u]bad_module_info[/u][/b] P2: 0.0.0.0 P3: 00000000 P4: StackHash_0000 P5: 0.0.0.0 P6: 00000000 P7: PCH_84 P8: c0000409 P9: 0000000000000002 P10: Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000409 Fault offset: 0x00007fff9e7beac3 Faulting process id: 0x655c Faulting application start time: 0x01d79a48eef0815e Faulting application path: bad_module_info Faulting module path: unknown Report Id: 030deca0-1bad-4eb2-a3f1-347671b18288 Faulting package full name: Faulting package-relative application ID: --------------------- Configuration: Windows 10 [Version 10.0.19042.1165], NVIDIA Quadro P1000 [Version 461.72], Intel Core I7-8850H [Version 27.20.100.9316].
