[quote]Hey there. To confirm, you are pressing the "Forgot my Password" link on the sign-in page? Have you checked your spam/junk folder?[/quote] Same issue, forgotten password sends me to the reset my password page. Enter the details and click reset which comes up with the message about the associated account and to wait for a link. Been trying since yesterday but now it's just told me I've made to many attempts and to contact customer support.

Hello. The issue of not getting the email to reset password on the EU store still persists even after @BungieHelp 's tweet about the email limit. It's not in any spam folders or anything either. I've never actually made any purchases through the EU website (only through the US/main store) but I did create an account when the store opened. I, therefore, use the same login email on both the US and EU stores with different passwords. I cannot access the US store and try resetting password through there as I keep being redirected to the EU one. Trying to get some attention to this before the date limit to get the emblem for resetting the password.

I still haven't received the reset password email, I only received a promotional email to reset the password to get the emblem, I click the link în the email and it sends me to the eu bungie store main page

I’m having the same issue. Yesterday on eu bungie store I have tried reset password. After pressing the reset button a message "If there is an account associated with (email address) you will receive an email with a link to reset your password." appeared, but I still not received an email. I tried it several times.

I also got the same problem; can’t reset in eu store.

Hello, I am having the exact same issue on the eu bungie store. I am selecting to reset my password and enter my details but the email never arrives. I just tried this about 10 minutes ago.

The system with the two stores is so broken. It took me over 24 hours and a lot of mail-conversation with the customer-support to get that reset-email for the eu-store. And then, the reset-link led me to the us-store. The us-store directly send me to the eu-store which killed the refferer from the reset-link. So the reset-link didn't worked in the eu-store. It took me a time to figure out, that the reset-link don't have the [b]eu.[/b] infront to call the eu-store directly. After manually adding this eu. infront of that reset-link, I was able to reset my password. But now, I am not able to link my bungie.net profile with my eu.bungie-store account (I think, it's another eu-store failiure). After trying to link them, my bungie-net profile now tell my it is linked with the eu-store, but the store-account only tells me that there is a problem linking my bungie.net profile with my store-account. Now I'm not able to get my hard ownd rewards anymore. Nice job. Btw. even the FAQ link inside the contact form at the eu-store leads you to the us-store, which directly redirect you back to the eu-store where the link don't work and you land at the start-page of the shop instead the faq page.

Now fixed for me after the maintenance, thanks!

Still no password reset email after another 18 hours from the EU store, even with several more retries, any news?

I've got the same problem here. Trying from 2 Am and still nothing happened