I need a refund for steadfast engram bought due to lag. I Decoded my engram and it purchased an engram.
Why is the decode steadfast engram placed directly over top of the purchase engram? Why is there no confirmation of you taking my real world dollars without my consent?
I would like a refund and I would like to see a confirmation of purchase so that this kind of mistake doesn't happen to other players.
English
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[quote][b]Bungie does not provide the following services:[/b] Restoration of deleted characters Recovery of dismantled, scrapped, deleted, or otherwise discarded items Recovery of mistakenly Infused items Recovery of items lost due a Character's Postmaster being full Recovery of items lost due to Player Inventories being full Restoration of access to items or content gained through game sharing [b]Refunding in-game currencies on accidental purchases[/b][/quote] https://www.bungie.net/en/Help/Article/12211
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You are blaming your shit internet for theft You are the problem, no one stole from you, you bought something and received something How is this theft
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You will not get a refund for a mistake you made. You keep saying in a lot of the responses you won’t play this game anymore. Good riddance. Enjoy playing whatever game you decide to play instead. 👍🏻
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Your Bungie account is tied directly to your wallet? Glad I've never came across that option. Here is what I think really happened... You got your steadfast engram and was not happy with the results of the rewards. You then "purchased" another one and once again were not happy with the results. Either way you are -blam!-ed. Enjoy your shaders and bright dust.
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Here is a link on bungies refund policy. [url]https://goo.gl/images/hziSZc[/url]
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Sorry man. I've nearly bought engrams from Tess as well but due to me not paying attention. My problem is that when you click to decrypt an engram it immediately begins buying the eververse engram behind it. It doesn't begin buying once the decrypt screen goes away, but while the decrypt screen is open. If this wasn't the case, then you wouldn't have accidentally purchased that engram.
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How do you even buy 1 by accident. Don't you, you know. Have to hold the button down the purchase.if you just clicked on the engram it can't buy 1 due to lack of input
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There are two different screens for decoding engrams and buying them. Not to mention the fact that one literally tells you the cost and has a delay when buying them when decoding has no time on it. You won't get a refund because your inability to pay attention to your screen caused the purchase...
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There are no refunds
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Dude you have to buy silver to buy a steadfast engram... the real dollars were already gone with the silver