What? The game is proof itself. Did you play any games in last decade? D2 is hollow, shallow, empty, simplified, super easy hand carrying boring game. There were tons of better games from smaller studios in past 20 years. Compare that game vs Witcher 3- CDP- less experience, less money, more problems, new AAA business. Yet they delivered one of best RPGs in history, rich in content, story, original side quests etc. No microtransactions, a true HUGE expansions that introduced new area, quests, main story, dialogues, characters etc and both expansions were longer thatn your average AAA game campaign. Hell, Blood and Wine even won best RPG GAME award, being just an expansion.
D2- recycled D1, poor content, short hollow campaign, no endgame (for its genre). Huge studio with huge money and huge experience. Microtransactions, lootboxes, poor trash-quality DLCs. What do you expect me to call it? Either they suck or are lazy. Simple.
For me as working person there are only two explanations: they are bad developers and simply can't make a good game anymore or they simple did not want to make it.
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Actually the only proof I see in your posts is that you have absolutely zero knowledge of software development.