You can buy replacement parts and the tool as well. Google it. Cheaper than a new one.
https://www.amazon.com/slp/xbox-controller-parts/tnyvdfm9bt4v77q
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I already spent $150 -blam!-ing dollars on this piece of shit, i don't want to buy more stuff to fix this hunk of garbage. If I can't end up fixing it without paying, im buying a PS4 for Destiny 2 and im throwing this piece of shit out the window.
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Just a piece of tech - it breaks - just few more dollars and it's fixed I understand the frustration but if you got the $ for a PS4 go for it.