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9/30/2015 1:05:14 AM
8
Hello.
Issues impacting the Suros Arsenal Pack have been resolved. You may need to reinstall this content.
For steps on how to do this, please follow this link: https://www.bungie.net/en/Help/Article/13507
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Following these steps resulted in the shader and emblem being removed and they can no longer be reinstalled from the marketplace. Please fix this issue for us. I only pre-ordered for the emblem and shader. I'd like to have them back.
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The problem was solved for me.
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It states to reinstall. I take it you didn't delete the add on. Once deleted it cannot be reinstalled on Xbox one!
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Edited by SamSK: 9/30/2015 8:35:12 PMCAN and MUST . A dlc is a content that you are entitled . And you must always be tied to your account. Yesterday I went straight on DLC and where was " only package " was written " Install" .
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I recommend making sure the add-on is fully uninstalled, clearing the cache on your console, and attempting to reinstall it via the Marketplace. It is in fact available.
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I cannot redownload it as it says it's part of a bundle on Xbox one.
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Exactly, on Xbox we cannot reinstall it. It no longer shows up as being available.
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It is in fact available on the Xbox One Marketplace. I recommend making sure the add-on is fully uninstalled, clearing your consoles' cache, and attempting to reinstall the add-on via the Marketplace. Please see this article for steps on clearing your cache: https://www.bungie.net/en/Help/Article/12539
