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Edited by BNGHelp2:
9/16/2015 9:07:23 PM
14
Collectors edition class packages (shaders) nowhere to be found on two out of the three classes? plz help...
Dear Support,
I just bought this game for the first time (collector destiny plus taken king and dlc. bought on Ps4 via PS store). I created some characters just to look at the game at this moment there was not a lot of playing time for me. When playing now i decided i did not like the way my characters looked so i deleted them (hunter and titan). I created a new hunter. Looked up on the internet how to get shaders/emblems and class items and realized there was no class package on the postmaster. Also under special deliveries where 3 items. The first item did nothing (was no text or explanation) the level boost is still there i don't dare to touch now and the other collector item (Suros emblem and shader) is there. I really hope the items can be re send as otherwise i just paid a lot of money for nothing.
Thanks for the help!!
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15 RepliesHi Kaydet, Your Collector's Edition Package was delivered to the Postmaster of one character from each class the first time you logged in to that character after The Taken King was launched on 9/15. Each package is only delivered once per class, not per character. If you deleted the character to which the package was delivered without retrieving it from the Postmaster the package was deleted along with that character. See this help article for more information: https://www.bungie.net/en/Help/Article/12427 You may be able to retrieve some of your Collector's Edition items from the various Collections around the tower, such as the Emblem and Shader Collections near Eva Lavante in Tower North, and the Exotic Armor Collection in the Hall of Guardians (near the Vanguard Mentors). If you wish to request a refund you will need to contact the retailer from which you made your purchase. Bungie cannot provide refunds directly.
