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2/9/2021 6:53:09 PM
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Astra

Season of the Chosen: Game crashes when launching activities or after some time.

Hi, so I'm experiencing some issues involving the game freezing and crashing. The first 20 mins of gameplay went pretty smoothly, could do the intro quest no problem, until I decided to launch a strike, which led to the game freezing. I closed the game and restarted, tried launching another strike and it happened again. I thought about avoiding matchmade activities for the time being, and do stuff on Europa for challenges, everything seemed fine until, you guessed it, game froze completely. Is anyone else having this issue? Probably the usual bugginess when there's a major update, but I also wanna be reassured I'm not the only one having this.

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  • Bro at least u can load into something, I load into orbit, click on anywhere (for example the new tower location, EDZ, Deep Stone Crypt, Normal Tower) i get to the little "flying in" loading animation, I black screen, hear the transmate effect, wait 10 sec then crashes with no error code. Been like that since this season started. T-T i hope we get some compensation for not being able to play the season.

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  • I have a similar issue when riding my speeder to the hellmouth on the moon

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  • I am having it crash in several locations on different planets, list below from what I've found so far. I can get to the landing zone's OK and seem to be able to play in them just fine, but if I try to move to another location the game will freze, my controller will start to vibrate, then after about 10 seconds the game closes to teh Windows desktop without any errror message. Known location issues EDZ - Firebase Hades Outskirts Tangled Shore - Jetsam of Saturn I have tried all the recommended suggestions (verify files through Steam, updated video drivers, cleared the CVARS.XML file, turned off the NVIDIA Shader Cache, etc) and nothing has solved it. It's just about at the point I can't play anymore or accomplish anything, as where I can go is extremely restricted now. Can we PLEASE get this fixed?!??

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  • Still crashing - Jetsam of Saturn and Vault. No error codes - game just locks. Very annoying.

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  • Hi. I appreciate you reporting this issue to us. We're aware that it's occurring and we're investigating.

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    • I've been able to play a single arena activity after a crash the first time. It progressed and I can't even get it to work at all right now. Verified steam integrity, restarted computer, still can't get this issue resolved either. No error code, game freezes and then exits out immediately.

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      • Every update its the same nonsense....no launches, crashes in vault crash randomly.....get used to it, its bunjies mo. Just hope it doesnt last months like some

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      • same freezes

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      • Same thing for me since the new season yesterday. I've had the screen freeze up, and then after a bit, the game auto quits and forces me back to Desktop. Very frustrating - happening every ~30 mins of gameplay.

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        • Yeah, mine crashes pretty much every time I try to access my vault

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        • Edited by Knoxdiver: 2/10/2021 2:38:20 AM
          My game freezes almost every time I enter a new area, right after the name pops up. Haven't tried any seasonal activities because I'm waiting for my fireteam so I've been running around trying to do lost sectors & regional chests. In the EDZ, my game froze -twice in the Gulch -once in Firebase Hades -every single time I've tried entering the Outskirts, using all 3 entrances multiple times On the Tangled Shore, I froze entering Jetsam of Saturn from Thieves' Landing. ETA: another failure to enter JoS. For the record, when it freezes, audio keeps going & my controller continues reacting if I'm on my sparrow or shooting, but the video completely stops. I already deleted & reinstalled the game on my pc. At a total loss what to do.

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          • Mine crashed twice during wrathborne hunt on tangled shore. I'm on pc.

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            • Edited by lady_yandra: 2/11/2021 11:38:35 AM
              Bei mir stürzte das Spiel jetzt schon mehrmals ab immer nach wenigen Minuten und jedes mal in der Wirrbucht. langsam verliere ich die Geduld und auch die Lust am spielen. Ich meine ich komme nicht weiter und kann nichts machen weil es immer nur 5 Minuten dauert und dann ist mein Bildschirm gefroren und schmeißt mich aus dem Spiel so das ich wieder auf Steam lande.

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            • Adding to the list. My game freezes and then crashes if I am in queue and the game is not in focus (tabbed out) or if I am viewing any screen in game besides the queue (character, quests, etc). It takes about 10-15 seconds before this happens. I have verified files through Steam 3 times since the patch, but the issue has not improved.

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            • It keeps crashing every time I go to the vault. I get errored out and have to restart the game with its long load time. Arg!

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            • same thing has been happening to me. there is a crash log created when this happens - even though no error is displayed when it freezes + crashes. LOG: [quote] stack: 00007FF98B1C6A14 <unknown> 00007FF98B1C67C7 <unknown> 00007FF98B1C6703 <unknown> 00007FF98B1CA02F <unknown> 00007FF98B1C990A <unknown> 00007FF6545601B4 <unknown> 00007FF654E0C428 <unknown> 00007FF6544B4920 <unknown> 00007FF654A07FE9 <unknown> 00007FF6545AFFE8 <unknown> 00007FF6549F0F41 <unknown> 00007FF65448EE33 <unknown> 00007FF65448F106 <unknown> 00007FF9A2857034 <unknown> 00007FF9A399D241 <unknown> session_id: Wed_02102021_183743_005920@x64@76561197960268550@B9_39_96_88_94_D4_A953 version: v500_live.main tiger_final release pc_x64 91415.21.02.09.1134.v500_live.main 21.02.09 1134 thread information: thread_name: unknown, thread_id: 00002108 halt: ### RUNTIME ERROR: EXCEPTION_ACCESS_VIOLATION at 00007FF655288C11 halt information: (<unknown>) crash: tried to write address 000000000000002C fatal error detected, current status was: init: init.txt version: v500_live.main tiger_final release pc_x64 91415.21.02.09.1134.v500_live.main 21.02.09 1134 session_id: Wed_02102021_183743_005920@x64@76561197960268550@B9_39_96_88_94_D4_A953 GPU Device: NVIDIA GeForce RTX 2070 SUPER GPU VendorId: 4318 GPU DeviceId: 7812 GPU SubSysId: 1073812568 GPU Revision: 161 silo_id: 1665943537004338176 signon_server_reported_content_version: 91124.91124-3 authority-over-current-bubble: false - map slice set 'HASH(0x618294b3)':18, activity slice set 144 world_controller previous_state: activity:physics_join world_controller state: activity:in_world world_controller state_reason: unavailable environment_string: D2_ProdRetail:768 install type: 5 change-world: loaded tangled_shore.strike_virgo game_instance: 7811F9E44631AFD6 game_tick: time 955 game_is_playback: false activity-slice-set-index: 144 map-slice-set-index: 18 in-public-bubble: true AH active workspace: <no active workspace> activity_host_fireteam_is_connected: yes activity_host_last_fireteam_session_id: Tue_02092021_085917_200488@x64@game_svc_lp$@N07SH03SRV048 activity_tier: e_activity_tier.one current phase: HASH(0xe3c68bb6).BUNDLE(0xca81bf33).HASH(0x618294b3).BUNDLE(0x29812566) activity_host_group_target_is_connected: no activity_host_group_target_session_id: Wed_02102021_130220_139272@x64@game_svc_lp$@N07SH01SRV028 activity_host_group_current_is_connected: yes activity_host_last_group_current_session_id: Wed_02102021_130220_139272@x64@game_svc_lp$@N07SH01SRV028 system_milliseconds: time 65836117 timezone_seconds_offset_from_UTC: 18000 is_current_bubble_authority: false language_system: english language_ui: english language_audio: english language_current: english crash_folder_location: [snipped]\Temp\Destiny 2\crash_folder\pc_x64\crash_folder_5920_20210210_185907\ primary_bap_server_ip_address: 205.209.21.101 primary_bap_server_port: 7501 world_controller state_status: activity:in_world (goal:004:activity:in_world) player_position_x: -128.266235 player_position_y: -217.382843 player_position_z: -4.220334 [/quote]

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            • I don't know if this is still happening for anyone but it got worst for me since the hotfix. At least before I was able to go into spaces or locations but now it crashes for everything. so I guess until a proper fix comes out I can't play. Thanks bungie.

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            • So basically after the update, I get random crashes. The screen locks up and then the game exits. Sometimes I cant even launch the initial screen - its stuck on the loading screen. I run a `pretty` good system and had no issues prior to the update. The current Gaming Experience I am having is terrible - I get to play to relax and this has caused me more stress as opposed to fun. Is there a time-line for fixing the PC Crash problem:? thanks

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            • Same here!!! In Crucible, there was a huge problem when entering a match.... Even got restricted by this.....

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            • Same! Actually the game is just unplayable for me. Crashing after 5 minutes, specially on the Cosmodrome and the EDZ. =(

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            • Mine crashed on Nessus randomly running around.

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            • Edited by Cain357: 2/10/2021 3:50:26 AM
              Crashed four times on the Moon. Three were trying to get to the lost sectors in Hellmouth and Anchor. Got into the one in Archer's Line just fine. I also opened a chest near the entrance to the Blind Well in the Dreaming city and it crashed. Update: Tried to go back to the same spot where I opened the chest. Basically above and to the right of the cave between the Ether harvest PE and the Blind Well entrance.

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            • Same, frequent crashes when doing seemingly anything. PC/Steam

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            • Hey, y'all. Bungie just announced they've deployed an update for Steam. You need to log out of Destiny & Steam for it to take effect. I'm about to log back on. Hope this works.

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              • still doesn't work after "new patch".

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              • Not sure if I'm having the same problem or not, but it's happened to me 3 times so far in less than 2 hours of play. All 3 times have been when I'm in Jetsam Of Saturn.

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