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12/10/2014 6:44:00 PM
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I can't get access to the dark below HELP PLZ

Purchased both the base game and expansion on Psn. Under add-ons it says TDB is installed but in game it's unavailable... I tried Restoring license but each time I get an error message "CE-30002-5" Is there a fix for this issue in the works? How long should I expect till I am able to access this content?

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  • Hi xiiMeGa, Apologies for the error you have received. This is a Sony console error. After doing a quick search on Sony's website, I found the following troubleshooting steps: [quote]Cannot start the application. Application data may be corrupted. Step 1: Go to [Notifications] > [Downloads] and delete the failure notification. Step 2: Back up your data using USB device or PS+ online storage, and then go to Safe Mode to try [5.Rebuild Database]. You can find more information on Safe Mode here. Step 3: If the error occurs again, go to [Settings] > [Initialization] > [7. Initialize PS4 (Reinstall System Software)] and try the PS4 initialization.). Note: This requires a USB device with the system update file. Information on updating via USB is located here. https://support.us.playstation.com/app/answers/detail/a_id/5111/~/ps4%3A-error-codes[/quote] You may need to re-download the Expansion content, or re-install the game. If these troubleshooting steps do not help you resolve this, you may need to contact Sony Support for additional troubleshooting for their error code.

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