Hi there,
Thanks for reaching out.
If you believe you were unfairly banned, you can submit an appeal request via [url=https://help.bungie.net/hc/en-us/requests/new?ticket_form_id=360000654371]this form[/url]. However, please note there is no guarantee you will receive a response, especially if your ban will be upheld. If the form isn't working for you, we'd recommend clearing your browser cache, trying an incognito window, using a different browser, trying to access it via a different device, or a combination of these in order to access the page.
Additionally, the forums cannot assist with ban appeals. Once you've submitted a request, you'll have done all you can, and will need to wait for a response. If several weeks pass with no reply, you can safely assume your ban will remain in place.
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I've already tried everything you said, but it keeps sending me to the top of the page. Isn't there another way to contact you?